Privacy Policy

Last updated: 2 October 2026

MASSIMO RESTAURANT Limited is responsible for personal information collected through massimorestaurant.co.uk. For privacy enquiries, contact info@massimorestaurant.co.uk.

Reservations, orders and enquiries

We use the information you provide, including your name, contact details, booking details, order details and delivery address where applicable, to handle your request, provide our services and communicate with you. Please only include information needed for your request in free-text fields.

Why we use your information

We process reservation and order information to take steps at your request and perform our contract with you. We also use information where necessary for our legitimate interests in responding to enquiries, managing our restaurant and protecting our website, and to meet legal and accounting obligations. Where processing requires consent, you can withdraw that consent.

Service providers and payments

Information needed to operate the website, deliver messages and process payments may be handled by the relevant hosting, email and payment service providers. Bank transfers are processed by the banks involved. We may also disclose information where required by law.

Cookies and analytics

Our website uses cookies and similar technologies for essential functions and, subject to your choices, analytics. Use the website’s Analytics Settings to review or change your analytics preference. External content and links, including social media and payment pages, are subject to the relevant provider’s privacy information.

How long information is kept

We retain information for as long as needed to handle your booking, order or enquiry, resolve related issues and meet applicable record-keeping obligations. The appropriate period depends on the purpose of the record and any legal requirement that applies.

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your personal information, and object to certain uses. Contact us at the email above. You can also raise a concern with the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint/.